Last week I got a super fun shipment in the mail. Cupcakes in a jar for Wicked Good Cupcakes! I'm sure you have seen them all over pinterest but they are something that I would never make. Too many steps. I'm super lazy. But not too lazy to eat. They had been mis-delivered (totally a word) to a neighbor. She brought them over and commented on how she was sure I would want the package because it had cupcakes (thanks to the company's sticker on the package). And then she sort of hung around. I might be wrong but I think she was waiting for me to offer her one. I didn't. Cupcakes make people act crazy sometimes. I took off the box lid and found the cupcake jars wrapped up snug, just waiting to be eaten. The box even contained 4 faux-silver plastic spoons. It was a thoughtful touch.
Wicked Good Cupcakes is based in MA but will ship anywhere in the US. They sell 2 different sizes of cupcakes in a jar and have a variety of flavors to choose from including Hummingbird! Yum! They also have options for customizing labels for special events and offer bulk discounts.
This is their Spring Fling cupcake that is white cake with a vanilla cream cheese buttercream! I found it just perfect for breakfast, er, I mean an afternoon snack.
I also got a birthday cake flavor which was white cupcake with a Madagascar Bourbon cream cheese buttercream. Yeah. Also delicious. But what I like about these cupcakes in a jar, more than anything, is that they allow you to send a little celebration to your friends and family around the country. My nieces live in Nevada and I don't often get to spend their birthdays with them. How excited would they be to open up a package of cupcakes?! And my husband's cousin and cousin's wife just bought a new house in Connecticut. What a great housewarming present!
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*I was sent the cupcakes in a jar to review. All opinions are mine.
Yes, I hear what you are saying about delivery but in my mind, I got lousy customer service with the company I ordered from. I feel they should have made it right, rather than tell me sorry you are out $26 but we aren’t going to do anything about it. Anyway, Just here to report that after 18 days of Email communication, and leaving reviews everywhere I could find to do so, Wicked Good Cupcakes made the problem right this afternoon. UPS took full responsibility this morning via telephone and promised to have the items re-sent with signature required, and Wicked Good Cupcakes decided to refund the original amount. Thank you for standing by your product and carrier. I’ve decided to remove my original review from their site, and update other reviews I have left elsewhere.
I’m glad that you feel like the wrongs were righted!!
I am severely disappointed in Wicked Good Cupcakes. After seeing them on Shark Tank, and having come from my home state, I was eager to try them out. I decided to send a couple cupcakes to my dad as a gift. I paid as much in shipping via UPS as I did for the cupcakes, which was fine and I was happy to pay it.
The problem arises when UPS claims they delivered the package to a 6 story apartment building and leaves the package in the main unlocked lobby. You can imagine how many apartments are in this building! Any delivery service with any common sense would have rung the apartment number doorbell to alert a package was delivered. Worst case scenario *should have been* to leave a notice in the mailbox and bring the package back to UPS. My dad could have picked his gift up that very same evening or at worst, the next day. He was not given that opportunity. And now we are told by Wicked Good Cupcakes they do not stand by their choice of delivery service, and UPS says it was left and that there is nothing they are willing to do about the fact I paid $26 and received nothing. When you check the tracking number link, it says it was left at the front door. This is totally irresponsible delivering. I only thank my lucky stars I placed a small order and not a large one.
Buyer Beware: A product is only as good as the delivery you do or don’t get.
I’m so sorry you had this experience. It seems to me that your issue is mainly with the shipping company. Unfortunately, bad shipping happens but what is a small business to do when the vendor has paperwork showing they completed their job? It puts them between a rock and a hard place. I can only go from my personal experience in getting to try the cupcakes that I would order from them again. It is completely understandable that you might not. Thank you for sharing your experience.
YUM. Seriously, Yum.